Terms & Conditions
In our shop, we try to be as transparent as possible, describing the items in detail and giving dimensions and weight (where possible) so that you, our customer, can be assured that what you are purchasing is in fact what you are going to get. We also have detailed in our blog a way for you to test your Baltic Amber to ensure that it is genuine.
We know we are sourcing authentic products, that is why we offer a MONEY BACK GUARANTEE if you are not happy with your product.
On top of that, as we are a small business, all you need to do is get in contact with us at [email protected] and talk directly to the owner of the business.
PRIVACY & SAFETY
Baltic Amber Masters is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.
Why we collect information
We collect information for a number of reasons including:
- To deliver products or services to you
- To complete other transactions with you or on your behalf
- To better understand your requirements and preferences
- Improve our service
- Provide offers that are of greater interest or benefit to you
How we collect this information
We collect information in a number of ways:
- When you order goods or services, particularly when those products are delivered
- If you pre-order products or services
- When you enter a store promotion offer
- When you download and register for use of our smartphone app
- When you communicate with us through our Facebook page
- When you subscribe to our newsletter
What we collect
The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.
- Delivery address
- Phone number(s)
- E-mail address
- Transaction information
Who we may share your information with
Baltic Amber Masters will not sell or pass your information to a third party for the purposes of unsolicited marketing.
If you receive marketing offers from Baltic Amber Masters and do not wish to receive them in the future, please email us at [email protected] with the words ‘opt-out’ in the subject line. You will need to provide adequate information to identify yourself in order for us to process your ‘opt-out’ request.
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.
Further, this website is not intended to provide medical advice. These products are not intended to diagnose, treat, cure or prevent any illness or disease. You should consult a health care professional for any ongoing medical issues you may have. Baltic Amber should not be used in place of any ongoing medications or professional advice.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Masters Holistic Wellness Pty Ltd, trading as Baltic Amber Masters, 3 Tornado Road, Ocean Reef WA 6027. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Masters Holistic Wellness Pty Ltd, trading as Baltic Amber Masters takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
TERMS AND CONDITIONS
Accuracy of content
If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
Passwords and logins
Indemnification for loss or damage
Intellectual property and copyrights
Links to external websites
You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.
Limitation of Liability
We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.